The Cure
BIG GIG TICKETS AND TRINITY STREET
TRINITY STREET ('TOTAL MUSIC MARKETING') HAS GONE BUST...
THIS HAS AFFECTED THE CURE ONLINE STORE
AND ALSO, MORE PRESSINGLY, A LARGE NUMBER OF PRESOLD TICKETS TO THE NME BIG GIG HAPPENING NEXT THURSDAY
I WAS SENT THE FOLLOWING STATEMENT YESTERDAY NIGHT
Due to circumstances beyondour control, Trinity Street, a company responsible for a limited pre-sell ofNME Big Gig tickets, has ceased trading without any warning. This affects around500 people who made a Big Gig purchase via Trinity Street.
Unfortunately, TrinityStreet did not despatch these tickets nor account for any of the ticket moneyfrom these sales to AEG Live, who are the promoter of the Big Gig. TrinityStreet is now in the hands of an administrator.
Big Gig is just one of anumber of high profile events affected by Trinity Street’s circumstances. Sincewe became aware of the situation, we at NME have worked with AEG Live tocommunicate directly with those affected. We have done our very best to supportthem by either offering complimentary seated tickets or the opportunity topurchase new standing tickets. And we have provided them with the informationnecessary to make a claim for a refund from either their credit card company orTrinity Street’s administrators.
If you bought Big Gig ticketsfrom another official ticketing agency then we would like to stress that youare not affected by this news. For anyone who has already received tickets,these are completely valid. If you have recently ordered tickets from any officialagency other than Trinity Street then these will be with you shortly and againare completely valid.
Finally, we apologise to allthose people affected for these circumstances, which are unfortunately beyond thecontrol of both NME and AEG Live.
I HAVE BEEN PRESSING ALL PARTIES TO BE SYMPATHETIC, PROACTIVE AND TIMELY IN EFFECTING A BETTER SOLUTION TO THIS PROBLEM THAN "BUY WHAT SEATS ARE REMAINING AND HOPE YOU GET A REFUND ON YOUR ORIGINAL PURCHASE", BUT HAVE BEEN TOLD IT IS PROVING "VERY DIFFICULT" TO TRACK DOWN THE DETAILS OF THE APPROXIMATELY 500 TICKETS THAT ARE AFFECTED IN THE "FROZEN" TRINITY STREET DATABASE...
I WILL KEEP ON IT AND LET YOU NOW HOW I GET ON...
RS
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